In a departure from traditional paper-based methods, applicants can now conveniently submit their passport applications directly through their phones. The Immigration department’s Imuga portal has introduced this innovative feature, allowing users to bypass the laborious task of physically completing paper forms, scanning them, and uploading the scanned copies to the portal.
The implementation of this new system aims to achieve two primary objectives: reducing paper consumption and enhancing the overall application experience for individuals. By embracing digital technology, the Immigration department seeks to minimize environmental impact by curbing the reliance on physical paper documents. Additionally, the introduction of the mobile passport application method ensures a more user-friendly and convenient process for applicants.
This mobile application service was initially piloted on a temporary basis by the Immigration department last year. During Ramadan, individuals planning to undertake the Umrah pilgrimage were granted the opportunity to avail themselves of this convenient passport application method through the Imuga portal. The initiative’s success during that period paved the way for its continued implementation, signaling a broader transition towards a more efficient and technologically advanced application process.
As the demand for passports remains constant, this digital transformation offers numerous benefits to both applicants and the Immigration department. It streamlines the overall application process, reducing the reliance on physical paperwork and simplifying the submission procedure for individuals. With the option to submit applications directly via their phones, applicants can save time and effort, avoiding the cumbersome tasks of printing, scanning, and uploading documents. Moreover, this digitalization initiative aligns with global trends in administrative processes, marking a significant step forward for the Immigration department in embracing modernization and enhancing service delivery.
As the Imuga portal continues to evolve and cater to the changing needs of the public, it is expected that further advancements and features will be introduced to ensure a seamless and efficient experience for passport applicants.